Full Time - Bendigo, VIC Optical Receptionist/Assistant – Wills Street Eyecare (Bendigo) Full-Time Wills Street Eyecare is a respected independent optometry practice in Bendigo, providing high-quality clinical care and personalised sale of frames and lenses to the local community. We’re seeking a friendly, organised, and proactive Optical Receptionist to support the day-to-day running of our busy practice. This role is ideal for someone who enjoys working with people, thrives in a fast-paced healthcare environment, and takes pride in delivering excellent patient experiences from the moment patients walk through the door. Key Responsibilities Welcome patients in a warm and professional manner Manage appointments, patient enquiries, and daily reception operations Support the dispensing team in administrative and retail tasks Process payments, Medicare, and Health Fund claims accurately Maintain a clean and organised practice environment Who We’re Looking For A great communicator, who enjoys creating positive patient experiences Professional, calm and capable presentation High levels of organisation and attention to detail, with the ability to multitask A supportive team player with a proactive and positive attitude Willingness and aptitude to learn Confidence using Microsoft applications and learning new IT systems Previous experience in medical reception, healthcare administration, customer service, or a similar role highly regarded. Role can be expanded for those with optical dispensing experience. What’s On Offer A supportive and collaborative team environment A stable, full-time position in a community-focused independent practice Opportunities for ongoing learning and professional development If you enjoy helping people and are looking to join a welcoming practice that values professionalism, teamwork, and patient care, we’d love to hear from you.
