About the role Securecorp is seeking a Full-Time Control Room Officer for a key site in Ipswich. This role focuses on monitoring, incident response, and delivering high-quality customer service within a security-sensitive environment on a permanent roster designed to support work-life with a inside / outside roster with 12 hour shifts. Benefits SSIA L4 rates super Standard rates from $28.86 per hour Saturday rates from $43.29 per hour Sunday rates from $57.72 per hour Public holiday rates from $72.15 per hour. Key Responsibilities Assess and respond to situations of risk or hazard. Access control and monitoring CCTV, Alarm systems Incident report writing and data logs. Site safety and monitoring Providing consistent high quality customer service Control access to security sensitive areas Interact with various stakeholders including client representatives, building and facilities management, contractors, emergency services, employees and the general public. Monitor Access control, alarm control and CCTV to detect any security breaches or incidents. Risk identification, incident response and issue resolution Access control Incident report writing and data logs Skills & Experience Current Security License with crowd control Control Room License – Highly regarded Current First Aid & CPR certificate Impeccable presentation Flexibility to work inside/ outside rosters with 12 hr shifts. Willingness to work nights/weekends Great communication skills both verbal and written Ability to work as part of a team Highly professional with excellent written and verbal communication skills and a positive attitude. About the company At the core of Securecorp’s success are its people, with a strong focus on reliability, integrity, development, and long-term career growth. Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected. Security Master License: 3318865
