Are you the type of person who thrives on winning? Do you get a genuine buzz from converting opportunities, building relationships, and being part of a business that's growing rapidly? Nocean Recruitment are currently partnering with an innovative, design-led business that is making a significant impact within the architectural and construction space. This scaling business are seeking a driven Sales & Service Consultant to join their high-performing team in Yarraville. This is not your typical customer service role. This opportunity is suited to someone who loves sales, enjoys working with technology, thrives in a fast-paced environment, and takes pride in delivering an exceptional customer experience from first enquiry through to project completion. Working with architects, designers, builders and developers, you'll become a key part of the customer journey while helping deliver some of Australia's most impressive architectural projects. Why This Role Stands Out Competitive salary package with performance-based incentives Genuine career progression into Senior Sales and Leadership positions High-growth business with ambitious expansion plans Cutting-edge systems, AI tools and Zoho CRM to help you work smarter A collaborative, energetic team environment Exposure to premium architectural and design projects A culture that rewards initiative, accountability and results The Opportunity You'll be the first point of contact for inbound enquiries while managing opportunities throughout the entire sales cycle. Success in this role comes down to speed, organisation, commercial awareness and your ability to build strong relationships with clients. Your responsibilities will include: Managing and converting inbound enquiries Building relationships with architects, designers, builders and developers Preparing and coordinating quotes, samples and customer requests Managing opportunities through Zoho CRM Following up leads and driving projects through to completion Leveraging technology and AI tools to improve efficiency and customer outcomes Maintaining accurate records and sales activity Achieving and exceeding sales and conversion KPIs About You We're looking for someone who is naturally driven, proactive and commercially minded. You don't wait to be told what to do. You identify opportunities, solve problems and take ownership. You'll likely bring: Previous experience in sales, customer success, account coordination or a similar client-facing role A track record of achieving targets and delivering strong customer outcomes Excellent communication skills and confidence speaking with clients Strong organisational skills and attention to detail Experience using CRM systems (Zoho experience will be highly regarded) A genuine interest in architecture, design, construction or premium products A positive, energetic attitude and desire to build a long-term career Who Will Thrive Here? This role will suit someone who enjoys a fast-moving environment, is motivated by results, and wants to be part of a business where effort and performance are genuinely recognised. If you're looking for a role where you can make an impact, develop your career and be rewarded for your success, Natalie Kotzias would love to hear from you.
