About the Role: Join our team as a Full-Time Security Officer at a retail site in Surfers Paradise, Gold Coast. You will deliver professional security services while ensuring a safe, welcoming environment for customers and stakeholders. Working a 4 on, 4 off rotating roster (12-hour shifts across days and nights), you will play a key role in maintaining site safety, responding to incidents, and upholding operational standards. Benefits: Permanent, full-time employment: 4 days on, 4 days off roster (days and nights), 12 hour shifts. Attractive pay rates under the Security Services Industry Award, reviewed annually. Access to our Employee Assistance Program for personal and professional support. Membership to our Employee Wellbeing Platform, offering free health checks and exclusive discounts with top brands like Apple, HelloFresh, Fitness First, Google Store, Booking.com, and more. Recognition through employee rewards and commendations. Opportunities for career growth and professional development within a supportive, progressive company. Key Responsibilities: Provide high-level customer service and security presence Patrol, monitor, and control site access Respond to alarms, incidents, and emergencies Conduct risk assessments and manage threats Prepare detailed incident reports and maintain logs Maintain strong situational awareness at all times Skills & Experience: Current Security Licence with Crowd Control (essential) Control Room Licence Current First Aid & CPR certification Prior security experience in a retail setting Professional presentation and strong communication skills Ability to work rotating 12-hour shifts including weekends Team-focused with a proactive, positive attitude About Securecorp: Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected. Security Master License: 3318865