Be the face of the building - build strong resident relationships! Great team culture - supportive collaborative! Grow your career - real progression opportunity! Are you a customer service-driven professional who thrives on building relationships and creating exceptional experiences? A leading residential community is seeking a Residence Services Manager to become the face of their property and deliver a truly standout resident experience. This is a people-focused, front-facing role where no two days are the same. THE PERKS: Be the face of a premium residential community, where service and experience are truly valued Join a supportive, collaborative team culture with strong leadership Enjoy a varied, people-focused role where no two days are the same Opportunity to grow your career within a thriving and evolving business Work in a dynamic, fast-paced environment that keeps you engaged and challenged Excellent renumeration $$$$$ THE ROLE: Deliver a premium customer experience through proactive communication and service Act as the primary point of contact for residents, building strong, lasting relationships Manage enquiries, requests, and concerns with empathy and professionalism Coordinate smooth move-in and move-out processes Drive resident engagement initiatives and community events Monitor feedback and continuously improve the resident experience Collaborate with maintenance and operations teams for efficient issue resolution ABOUT YOU: 12 months experience or exposure to Property Management Background in customer service, hospitality, or accommodation highly regarded A genuine passion for people and delivering exceptional service Strong communication skills with a calm, solutions-focused approach Highly organised with excellent attention to detail Thrives in a fast-paced, dynamic environment Maggie Gabriel Talent Manager @ Gough Recruitment 0456 578 782 mgabriel@goughrecruitment.com.au Consultant mgabriel@goughrecruitment.com.au Reference number: 4047255MG Profession:Real EstatePROPERTY MANAGER Company: Gough Recruitment AU Date posted: 16th Jun, 2026
