We think outside the box by redefining recruitment. Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond. Synergie Australia is an APS4 Practice Officer for a trusted Federal Government client located in Surry Hills wit h further roles also available across Australia. The important parts: Pay: $54.88 - $58.53 Super | ⏳ Duration: 24 months (with potential for extension) Hours: Monday–Friday (37.5 hours per week) Location: Surry Hills, NSW Applications close: 12pm Monday 1st June 2026 What you will be required to do: You’ll play a key role in supporting frontline service delivery within a busy and purpose-driven environment. This role is central to ensuring smooth day-to-day operations while delivering a high level of service to clients. Providing professional front-of-house and telephone customer service Managing client enquiries and acting as a key point of contact Coordinating referrals to internal and external service providers Supporting delivery of programs and workshops Performing data entry, record keeping, and maintaining accurate client files Assisting with financial administration (invoicing, procurement, tracking) Supporting reporting, compliance, and operational processes Liaising with internal teams and external stakeholders To be successful in the role you will: Have experience in administration, customer service, or office support Demonstrate strong communication and stakeholder engagement skills Be highly organised with the ability to manage competing priorities Show initiative and sound judgement in a fast-paced environment Have strong attention to detail and data accuracy Be comfortable working in a sensitive, client-focused setting What’s on offer for you: Opportunity to work in a meaningful role supporting the veteran community No formal qualifications required – strong entry point into government or community services Supportive, collaborative, and purpose-driven team environment Exposure to mental health and social service delivery operations Potential for contract extension and career development Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services , and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let us work together. If you’re ready, click apply now or contact our branch on 02 9220 6900 Synergie Australia connects people with safe, rewarding work across Australia. From temporary roles to permanent opportunities, we support you at every stage of your career. Learn more and view current opportunities at www.synergieaustralia.com.au