Are you an experienced Administration Manager from the residential building space who thrives on structure, leadership and driving performance? Our client, a highly respected and long-established residential builder with a strong footprint in the WA market, is seeking a dynamic Administration Manager to lead a high-performing team across project coordination, selections and client liaison. This is a pivotal leadership role reporting directly to the Operations Manager, where you will take ownership of workflow, KPI delivery and continuous improvement across the administration function. What you'll be doing: Lead, manage and support the Administration team (Project Coordinators, Selection Consultants and Client Liaison Officers) Oversee daily workflow to ensure jobs progress smoothly from PPA to OK2Start within KPI timeframes Chair weekly job book meetings and allocate work to ensure timely job progression Ensure exceptional customer service, managing client enquiries and resolving complaints effectively Oversee contract documentation, approvals and accurate record management Maintain and update contract, addenda and specification templates Monitor and report on pipeline, estimated starts and team performance Collaborate with Construction, Drafting, Estimating, Finance and other departments to prevent delays Identify training needs, manage staff performance and maintain appropriate resourcing levels Drive continuous improvement across administrative systems, processes and standards What you'll need: Previous experience in a supervisory or leadership role within the building or construction industry Proven experience as an Administration Manager in residential construction (or a similar sector) Strong background in managing administration teams, workflow and KPIs in a fast-paced project environment Experience overseeing contract documentation, approvals and client processes through pre-construction stages Strong understanding of construction documentation including contracts, plans and specifications Advanced computer literacy (Word, Excel, Outlook) Knowledge of compliance, record-keeping and corporate administrative standards What’s in it for you: Generous remuneration package Free onsite parking Great company culture Various career progression opportunities How to apply: To complete your application for this position please click on the "APPLY" button. Online applications are preferred however for a confidential enquiry please call 08 9221 8122.
