About the Company Trading for over 70 years and winning many HIA awards, Routleys is a proudly South Australian family-owned business that keeps their customers at the heart of everything they do. Routleys is a long-trusted name supplying plumbing fixtures and kitchen white goods to builders, interior designers and home renovators. With a team of over 50 staff, Routleys are proud to provide support and consultation to their clients ensuring the best possible products and advice is provided for kitchen, bathroom and laundry solutions. Their impressive and welcoming showroom and offices are based in a prime location on Unley Road. About the Role As the Trade Counter Assistant, your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. Your role will be based between the Trade Counter and Warehouse where you will help trade and retail customers. This position is offered on a permanent, full-time basis with alternate Sunday afternoons required. Duties Provide high level customer service Problem solving and resolution of customer challenges and needs Respond to internal and external sales enquiries Take orders and process payments – P.O.S and Eftpos Record keeping of customer orders and interactions Pick and pack customer orders Management of spare parts inventory and stock lines Skills & Experience Recent success in a plumbing retail or trade sales environment (desirable) Strong customer service skills Effective communication skills High level of professionalism, presentation and manner Diligent, driven and positive work attitude Culture & Benefits Join the Routleys team where they recruit and retain the best staff who they empower, trust and support to succeed High staff retention rate and professional development opportunities Enjoyable culture with regular social activities and strong team connection Highly respected and valued retailer with an excellent reputation within the building industry Beautiful and modern showroom, trade desk and offices in a prime location How to Apply Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Kathy Lyrtzis quoting reference number JO- 2604-11779 . Telephone enquiries are welcome on (08) 8100 8804 . Consultant Kathy Lyrtzis Senior Recruitment Partner (08) 8100 8804 Kathy.lyrtzis@entree.com.au https://www.linkedin.com/in/kathy-lyrtzis/ Reference number: JO-2604-11779 Profession:Trades and ServicesOther Company: Routleys Bathroom Kitchen Laundry Date posted: 28th Apr, 2026
