Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked 196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub . Description and Requirements This Customer Fulfillment analyst position will support the North America IDG business. Responsibilities: Provide proactive backlog management support to North America Sales Order Load. Pull daily backlog, work blocks and unreleased orders and rejected orders from factory. Work aged orders on factory and ensure orders have committed ship dates. Monitor PSD churn and work to prevent PSD's from slipping. Recommend orders that may need prioritization to get improvement. Work with Sales teams to offspec/CR (change request) end of life components in their BOM. Hold weekly cadence meeting with Sales Mangers to review backlog health, Watch List and help needed. Summarize Supply Chain information to Sales that come from various meetings during the week to ensure they are aware. Drive actions and process improvements Collaborate with cross functional teams in support of customer orders and processes. Prepare Executive Summary and custom reporting as needed Basic Requirements: Bachelor’s degree Strong analysis skills Superior Microsoft Excel skills Flexibility to work some evening hours Strong initiative Preferred Requirements: Experience in GSC or Operations Superior communications skills, both verbal and written Team player attitude with the ability to work proactively & autonomously Additional Locations : Mexico - Nuevo León - Monterrey Mexico - Nuevo León - Monterrey Mexico Mexico - Nuevo León Mexico - Nuevo León - Monterrey , Mexico - Nuevo León - Monterrey Go back Apply If you require an accommodation to complete this application, please contact ability@lenovo.com
