Job Description As a Ward Clerk, you are responsible for providing support and assistance to patients and their families. You must be passionate about being in the front line dealing with, the general public, our patients and staff. You must also enjoy a varied and fast paced administration role. The successful applicant would need to be flexible and have strong interpersonal and time management skills. Your key responsibilities of this job include: Admission and discharge processes to ensure appropriate bed management and utilisation. Managing incoming and outgoing calls to the ward. Provide timely and accurate information to queries by patients, visitors and other staff and departments. Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients. Compilation and management of patient admission papers and clinical notes Skills and Experience To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values. You will also demonstrate: Minimum two (2) years’ experience in an administration hospital-based role Excellent communication skill s with a strong customer service focus Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy. High level time management and organisational skills Certificate in Medical terminology highly regarded A professional and personable disposition Ability to work within a team environment and multitask Willingness to learn and the ability to grasp concepts with ease Previous experience using Patient Information Systems (i.e. Meditech) Previous experience using hospital mainframe systems (Desirable) What’s in it for You: At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including: Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy Save more every day with Ramsay Rewards, giving you exclusive deals at 100 retailers, restaurants, travel providers and more Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7 Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services. Why Join Ramsay: At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are: Australia’s largest private hospital operator, with over 74 sites and 35,000 staff A values-led workplace where you’ll be supported personally and professionally A place with flexible, permanent and career-growth opportunities nationwide.
