This is a Dental Assistant role with Impression Dental Group based in Townsville City, QLD, AU Impression Dental Group Role Seniority - junior, mid level More about the Dental Assistant role at Impression Dental Group About the position: Totally Smiles Townsville is a cosy, family-oriented 3-chair practice offering general and cosmetic dentistry. We are currently seeking a Dental Assistant on a full-time basis, including 1 in 4 Saturdays. This is an opportunity to join a friendly, supportive, and long-standing team, focused on delivering exceptional customer service and patient care to everyone who walks through the door. As a Dental Assistant, you will report to the Practice Manager and work closely with the dental team, with exposure to ongoing learning opportunities to further develop your professional skills. Key Responsibilities: Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort. Clinical Support: Prepare and sterilise dental instruments, assist the dentist during examinations and procedures, and maintain a clean and organised treatment area. Inventory Management: Monitor dental supplies levels, ensuring the treatment room is well-stocked and organised. Patient Education: Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care. Team Collaboration: Work closely with dentists, hygienists, and other staff to ensure a smooth workflow and positive patient experience. Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice. What we can offer you: Competitive hourly rate Varied role Opportunity to make a difference Access to our internal Employee Assistant Program Unlock exclusive discounts and cashback offers on the Work App Certified Great Place to Work two years in a row 2024 & 2025 What do you need to succeed: Prior experience as a Dental Assistant is preferred, but not essential A Cert III or IV in Dental Assisting is beneficial but not mandatory Excellent verbal and written communication skills Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment Capability to address patient concerns and resolve issues with professionalism and empathy Attention to detail What's Next: If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Impression Dental Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ⚕️ Assisting with patient care Providing clinical support Managing inventory Key Strengths ️ Excellent verbal and written communication skills ⏰ Multitasking and time management Attention to detail Cert III or IV in Dental Assisting Prior experience as a Dental Assistant ❤️ Empathy and professionalism A Final Note: This is a role with Impression Dental Group not with Hatch.
