We’re looking for a friendly and professional Receptionist who brings energy, warmth, and genuine care to the front desk. This isn’t just an admin role — you’re the heartbeat of our office, and the impression you make sets the tone for everything that follows. You’re the kind of person who remembers names, makes guests feel at ease the moment they walk through the door, and somehow keeps everything running smoothly without anyone noticing the effort. Reporting to the Director, Office of the CEO, you will play a pivotal role in creating a positive and welcoming experience while ensuring the smooth day-to-day operation of our front-of-house and administrative functions. Who We Are Ever wondered who’s behind Australia’s most indulgent desserts? That’s us. PDP Fine Foods has been crafting premium chilled desserts since 2009, and our Wicked Sister brand has become the dessert obsession stocked in every major retailer across Australia and New Zealand. We’re not just making desserts – we’re creating moments of pure deliciousness, one perfect bite at a time. The Location 5 days a week at our Ingleburn (Sydney) operations hub. Key Responsibilities · Greet and welcome visitors, clients, and staff in a warm and professional manner, offering refreshments on arrival · Manage a busy front desk, including answering and directing calls in a professional and timely manner · Coordinate meeting room bookings and ensure rooms are set up and ready for use · Handle incoming and outgoing mail, couriers, and deliveries · Maintain the reception area to a high standard of presentation at all times · Provide general administrative support to the wider team, including data entry and document preparation · Manage visitor sign-in procedures using our visitor management system · Provide support with office supply ordering, inventory management, and building maintenance coordination as required · Keep our coffee machine in top shape — because a happy office runs on great coffee! About You · Previous experience in a receptionist, front-of-house, or customer-facing administrative role · Excellent verbal and written communication skills · Professional and confident with a friendly and approachable manner · Strong organisational skills with the ability to multitask and prioritise effectively · Proficiency in Microsoft Office Suite (Outlook, Word, Excel) · Ability to remain calm and composed in a fast-paced environment · A proactive attitude and genuine willingness to assist others The Wicked Perks Competitive Salary Access to our Employee Assistance Program Birthday Leave – Because your special day should be yours Better Me Leave – A wellness day dedicated to your wellbeing Awesome Team Culture – Join a supportive and high-performing crew Perkbox Access 24/7 – Exclusive retail discounts and rewards Continuous Development – We invest in your growth Did we mention desserts? – Employee perks include sampling our creations Ready to Get Wicked? If you’re ready to bring your A-game to Australia’s leading dessert manufacturer, we want to hear from you. To Apply: Submit your current resume and cover letter telling us why you’re the perfect fit for Team Wicked Sister PDP Fine Foods is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
