Job Description A Career that lets your passion shine We're looking for a dynamic and guest-focused Food & Beverage Assistant Manager to lead Conference & Events operations within our luxury five-star hotel. You'll be a visible leader on the floor, briefing teams, managing event delivery, and ensuring every guest experience meets Sofitel's exceptional standards. When events are quieter, you'll flex across our Restaurant, Bar, Pool Side, and Room Service outlets, making this a varied and rewarding role. Lead the end-to-end delivery of Conference & Events F&B service, ensuring all events meet confirmed requirements and hotel standards Act as F&B Duty Manager on shift, providing visible floor leadership and escalating matters where required Review Banquet Event Orders, run sheets and floor plans to ensure operational readiness and accurate setup Conduct pre-shift briefings, allocate roles, and coach supervisors and ambassadors throughout service Liaise with event clients, organisers and key contacts to confirm requirements and ensure a seamless guest experience Prepare and manage C&E rosters in line with event forecasts, labour targets and HIGA Award requirements Monitor service standards, beverage and food presentation, table maintenance and guest engagement throughout each event Support revenue opportunities through upselling, beverage recommendations and awareness of hotel promotions Ensure compliance with RSA, food safety, liquor licensing, hygiene and House Management policies Support induction, training and performance feedback for supervisors and ambassadors Collaborate with cross-functional hotel departments including Kitchen, Front Office, Housekeeping, Finance and People & Culture
