Client Liaison Officer Role: A well-established residential builder is seeking an experienced Client Liaison Officer to join its growing team in Melbourne. This is an excellent opportunity to join a reputable business with a strong pipeline of work, a supportive team culture, and a genuine focus on employee wellbeing. Working closely with clients throughout the construction process, you will play a key role in ensuring a positive customer experience while coordinating permits, approvals, documentation, and project-related communications. Location: The role is based in Melbournes Northen suburbs Key Responsibilities • Manage client communications throughout the construction journey • Coordinate permits, approvals, and project documentation • Liaise with internal departments to ensure smooth project delivery • Provide timely updates and support to clients • Maintain accurate records and project information • Assist in resolving client queries and concerns professionally What's on Offer • Join a well-established and respected residential builder • Boutique team environment with approximately 30 staff • Strong company culture and values • Supportive and collaborative management team • Regular team events and social activities • Stable long-term career opportunity About You • Previous experience in a Client Liaison, Customer Service, Administration, or similar role within the residential construction field • Strong communication and relationship-building skills • High level of organisation and attention to detail • Ability to manage multiple tasks and deadlines • Professional and customer-focused approach Apply Now. If you have experience within residential construction and enjoy building strong client relationships, this could be an excellent opportunity to join a business that genuinely values its people. To apply, hit apply or email your CV directly to john@ssaltd.com.au Only shortlisted candidates will be contacted