If you’ve been running quality and compliance inside an insurance building, repairs, or restoration business and you’re ready to step up and own the function — this is the one to look at. We’re partnering with a growing insurance building and restoration business to find their first dedicated Head of Compliance & Performance. It’s a genuine step-up role: real influence, a clean mandate to build, and a leadership team that wants compliance and quality taken seriously rather than treated as a tick-box. What you’d be doing Compliance & quality Own and strengthen the compliance and quality framework across claims and building operations Run audits across claims, repairs, invoicing, and operational processes Keep the business aligned to insurer requirements, industry regulations, and internal standards Spot risks and non-conformances early, and turn them into improvements Performance & reporting Track operational KPIs, insurer scorecards, and performance metrics Build the reporting and dashboards that give leadership a clear line of sight Monitor contractor, supplier, and internal team performance Insurer & stakeholder relationships Be a trusted point of contact for insurers and assessors on compliance and service delivery Act as the escalation point when things need to be sorted properly Keep delivery aligned to client expectations and SLAs Continuous improvement & people Drive practical improvements across claims and restoration workflows Lift quality outcomes and customer experience Bring the operational and compliance teams along with you About you You don’t need to already hold a “Head of” title — we’re genuinely open to a strong Compliance Manager, Quality Manager, or senior operational lead ready for their first leadership step. What matters more: Real experience inside insurance building, repairs, restoration, or claims A solid grip on compliance, auditing, claims processes, and operational performance You’ve worked with insurers, assessors, and regulated service environments You can build a report that tells a story, and have the conversations that come with it You lead by lifting standards, not just policing them Why this one? A function to build and make your own, not inherit and maintain A leadership team that actually backs quality and compliance A transparent, well-rounded package including a personal-use vehicle Long-term growth in a business that’s expanding Not sure you tick every single box? Have a chat with us anyway — we’d rather talk it through than have you self-select out. Reach out to Andrew at RSG for a confidential conversation, or hit apply. If you are a compliance, quality, or operational leader in the insurance building or restoration space ready to step up and own the function, we would love to hear from you. Please contact Andrew at andrew@recruitsearchgrow.com or apply online to this Head of Compliance & Performance role or other Construction & Infrastructure jobs. At RSG, we specialise in recruitment for theConstruction, Insurance Building, infrastructure and utilities industries. We actively source for a broad range of companies and projects within these industries. If you are looking for a new opportunity, we’d love to hear from you! If you know someone looking for a job, refer them to us and we’ll give you $500* if we find them a new role!
