21st May, 2026 Are you passionate about delivering exceptional customer service? Do you have a warm smile, strong people skills, and a professional attitude? MICM is looking for friendly, reliable and service-focused individuals to join our Concierge team! Who Are We? MICM has been a leader in Melbourne’s inner-city apartment market for over 30 years. We manage a large portfolio of residential buildings and pride ourselves on delivering premium service to our residents and clients. As part of our on-site Concierge team, you’ll be the face of the building — providing a welcoming and professional experience every day. Due to the nature of this role; this role is 100% onsite day shift, there is no hybrid working option. Responsibilities: Greet residents, visitors and contractors with a professional and friendly approach Assist with resident requests and general enquiries Monitor building access and maintain security protocols Coordinate deliveries and manage mail and parcel systems Report maintenance issues or building concerns promptly Support building management and contribute to a positive, safe community Other ad hoc duties as required About you: A genuine passion for helping people and creating a great first impression Previous experience in customer service, hospitality, retail or front-of-house roles Well-presented, punctual and professional Great communication skills and attention to detail Availability for full-time or part-time shifts, including some weekends or evenings A team player who takes pride in their work Bonus if you have experience in property, concierge, security or administration — but not essential! Benefits: Join a professional, supportive team in a well-established Melbourne company On-the-job training and clear pathways for growth Great CBD and inner-city building locations Access to MICM staff perks, wellbeing initiatives and company events Opportunity to progress into various other parts of the business Incredible amount of support provided and backed by a great company and brand. Parking space provided for shifts. The Concierge team work a variety of shifts across morning and afternoon on a 7 day rotating roster including weekends and public holidays. Please keep this in mind before applying. Sound like you?! We invite you to apply! Please submit your covering letter and CV for consideration by clicking on the 'Apply' button below. To be eligible to apply for this role you must be legally permitted to work in Australia in a full time capacity. Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment. MICM recruitment teams last day in office is the 23rd of December, returning 5th of Jan - all applications will be considered upon return Due to high volume applications, only successfully shortlisted candidates will be contacted for a further conversation
