A State Government Department is seeking an experienced AO3 – Reception Administrator for an immediate start. Your new company We are seeking a skilled AO3 Reception Administrator to join a dynamic team within the Queensland Government on a temporary 3-month contract based in Townsville, with potential for extension for the right candidate. In this role, you will deliver high-quality administrative support and related services to Centre staff, contributing to the effective management, care, and supervision of young people. Your new role This is a front-facing role where you will be the first point of contact, providing essential support across reception and administrative functions. You will work closely with the Finance team while assisting internal and external stakeholders.Key Responsibilities Manage reception duties, including assisting staff and handling incoming calls and emails Triage calls and enquiries, directing them to the appropriate teams Provide administrative support, particularly in collaboration with the Finance team Assist callers with basic IT-related queries by logging support tickets when required Maintain a professional and welcoming front-of-house presence What you'll need to succeed To be successful in this role, you will have: Strong IT skills and confidence navigating systems Previous experience in a reception or customer-support role Excellent communication and organisational skills The ability to work effectively within a diverse team environment A proactive attitude and willingness to assist across multiple areas What you'll get in return In return, you will receive, $51.12 per hour with full-time hours, Monday to Friday 3-month assignment with the potential for extension Consistent rostered hours between 8:00am – 5:00pm Opportunity to gain valuable experience in a supportive and collaborative team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Hays.com.au, or call Kerry Martin now on 07 4417 1.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.3000983
