Join a growing Australian-owned service business where scheduling is critical to success, not an afterthought. We are seeking a proactive and highly organised Scheduler to coordinate technicians and subcontractors across Darwin, Northern Territory. You will play a key role in keeping jobs moving, customers informed, and operations running smoothly. This is a hands-on coordination role where accuracy, communication, and forward planning are essential. About the Role In this role, based in Darwin , you will be responsible for end-to-end scheduling and coordination of field teams and subcontractors. You will work closely with operations, customers, and internal stakeholders to ensure jobs are scheduled efficiently, completed on time, and fully tracked in systems. What You’ll Be Doing Manage daily scheduling of technicians and subcontractors across NT Lock in jobs at least 24 hours in advance to ensure smooth operations Maintain accurate scheduling systems, calendars, and job data Coordinate subcontractors end-to-end, including purchase orders and booking confirmations Act as the key communication link between customers, field teams, and internal stakeholders Monitor job progress and proactively resolve delays Manage workflow dashboards to reduce backlog and maintain performance Support compliance by ensuring bookings align with licensing and training requirements What Success Looks Like Technicians fully scheduled and effectively tracked at all times Customers consistently informed and supported Jobs completed on time with minimal disruption or delay Clean, accurate systems with no missing or incorrect data Minimal to zero overdue or unassigned jobs What You’ll Bring 2 years’ experience in scheduling, coordination, dispatch, or service administration Strong ability to manage high-volume, fast-paced workloads Confidence using scheduling systems, job management platforms, and Excel Strong prioritisation and problem-solving skills Clear and proactive communication style — you stay ahead of issues High attention to detail and strong organisational ability What You’ll Get Stable, full-time permanent role Competitive salary package Clear systems and structured processes — no guesswork Supportive leadership team that understands operations Strong team culture where accountability matters Opportunity to step into a critical operational role with real impact Who This Role Suits This role is ideal for someone who: Enjoys keeping complex moving parts organised and under control Takes pride in accuracy, planning, and follow-through Likes being the central point that keeps everything running smoothly Works well in structured environments with clear expectations Wants to be part of a business where performance and standards matter How to Apply We are actively recruiting and reviewing applications as they are received. Click Apply on SEEK or send your CV to tvhs.com.au
