Location: Darwin, NT Position Type: Full-Time Roster: 4 days on (2 day and 2 night), 4 days off As an Electronic Monitoring Officer, you will play a crucial role in ensuring the safety of the community by actively monitoring low to high-risk offenders. This position requires close collaboration with government agencies, proactive monitoring, and real-time responses to ensure the conditions of offenders' orders are met. About the job: Conduct continuous electronic monitoring of offenders, responding to customer inquiries and alerts promptly. Provide factual and timely data entry into the System, maintaining accurate records. Extract and analyze information from various sources and stakeholders. Treat offenders with respect, ensuring their conditions are monitored and reported to relevant stakeholders. Respond to alerts in accordance with the client's Standard Operating Procedures. Ensure the regular monitoring of inclusion and exclusion zones for offenders. Assist in on-the-job training for team members. Coordinate, monitor, and record offender activities using verbal or computer-based communication systems within a monitoring center. What you need to succeed 2 years' experience in customer service and/or data analytics. High level of availability to work 24/7 shifts on a full-time Intermediate-Advanced computer skills in Microsoft platforms Resilience for monitoring offenders and high-level interpersonal skills. Strong communication skills, both verbal and written. Satisfactoryly pass a (P800) Police Check. Satisfactorily pass any additional security check requirements from the Northern Territory Government if requested. Full working rights for working in Australia. Whats in it for you: Great work life balance Full Time opportunity 63k - 66k yearly salary Your Next Steps If you have the skills and experience to succeed in this role, apply now with your current resume. For a confidential discussion or more information, please contact Jemma at randstad.com.au or call 0467 962 . At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
