Job Description Lead end‑to‑end contract implementation , turning contract documents into clear, practical rollout plans Work closely with National Key Account Managers and internal key stakeholders Project manage implementation activities Align internal and external stakeholders , setting expectations and confirming deliverables Manage the NCET National Customer Engagement Team Formally close out implementations once all criteria are met Support customer reporting requirements Ensure contract KPIs — including DIFOT, cost savings and service metrics — are consistently achieved
