JOB ID: 2000 SPECIALIST SURGICAL MEDICAL RECEPTIONIST BOUTIQUE ORTHOPAEDIC PRACTICE, EAST MELBOURNE PART-TIME – TUESDAY, WEDNESDAY AND THURSDAY PARKING PROVIDED Do you like to make a difference in people’s lives? Have you got the perfect blend of great patient care and amazing attention to detail? We would love to hear from you! We have a great opportunity for an experienced specialist Medical Receptionist who prides themselves on their patient care skillset. You will work for a leading orthopaedic surgeon and his team in East Melbourne. Bring your positive attitude, empathy and eagerness to excel in a supportive team. Our client, a leading Orthopaedic Surgeon, prides himself on being a people person, a good listener, and a great communicator. This flows through to the culture of our practice. They have a lovely team and seek a like-minded candidate to join them. This is a busy practice, where you will not be bored! The successful applicant will be comfortable with the day-to-day requirements of a busy specialist surgical practice and will pride themselves on their attention to detail and patient care. Responsibilities include: Welcoming patients into the practice in a friendly, empathetic and efficient manner Answering phones in a professional and courteous manner Meet and greet patients, assist in managing a consulting session, and patient appointments Preparing for on-site and off-site consulting sessions, including filing documents Processing patient payments and Medicare claims; issuing receipts Liaising with patients, anaesthetists, hospitals, pathology, radiology, and maintenance personnel Managing reception email inbox Ability to work independently with initiative and love being part of a team Performing general admin duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries Experience in working well under pressure and multitasking in a busy environment Proofreading and emailing patient letters and reports Obtaining results and maintaining patient records Supporting and assisting the Surgeon and fellow administrative staff in a range of administration and ad-hoc tasks. Use of Xestro software on Apple Mac (or similar) Essential Criteria Excellent communication skills, both verbal and written. Able to work autonomously and as part of a delightful small team. Highly organised, proactive, with a high standard of accuracy and attention to detail IT savvy (Use of Xestro – experience preferred) Surgical Specialist rooms experience essential Hours and days: Tuesday, Wednesday and Thursday– 8.30 am – 5.00 pm. If this sounds like you, and you have the skills/experience required, we’d love to hear from you. Generous negotiable salary on offer (depending on the level of experience and skill set) and the bonus of on-site parking provided. This job opportunity will give you a great sense of satisfaction and experience on many levels. When applying for this role, please quote job ID: 2000 Apply now: Click below to apply for this position Apply Now DOCTORS SECRETARIAL AGENCY Visit dsagency.com.au for more listings! T: 03 9853 0722 E: applications@dsagency.com.au Like us on Instagram @dsagency_kew
