Business Overview: Our industry partner, INCEPT EMP PTY LTD trading as Mordeo Bistro & Bar, is seeking a skilled and qualified Chef de Partie to join their vibrant kitchen team. Located in Martin Place, one of Sydney’s premier business and dining precincts, Mordeo Bistro & Bar specialises in Italian, French, and Spanish cuisine. The restaurant has curated a rich collection of produce-driven dishes ranging from tapas and share plates, wood-fired meals, hand-stretched pizzas, and daily fresh pasta to robust mains and decadent desserts. The venue prides itself on delivering a warm, friendly, and efficient dining experience, complemented by an extensive wine list and signature cocktails crafted by its in-house mixologist. Salary Range: 75000-80000AUD Venue Address: Shop 301 / 52 Martin Place Sydney 2000 Key Responsibilities Plan, organise, and oversee overall venue operations, with a primary focus on front-of-house service delivery. Supervise, train, and roster supervisors and wait staff to support efficient and high-quality service. Promote and monitor service standards to enhance customer satisfaction and guest loyalty. Act as the primary point of contact for escalated guest concerns and manage customer relations. Ensure compliance with occupational health and safety requirements and relevant hospitality regulations. Coordinate closely with kitchen leadership to ensure seamless integration between front-of-house and back-of-house operations. Implement and review operational procedures to improve efficiency, customer experience, and team performance. Monitor front-of-house consumables and ensure adequate stock levels to support service. Provide regular operational reports to the General Manager on venue performance, staffing, and customer feedback. Requirements Proven experience in hospitality or venue management within a busy restaurant or similar environment. Strong leadership and communication skills, with the ability to manage and develop front-of-house teams. Demonstrated knowledge of service standards, guest relations, and OH&S compliance in hospitality. Ability to resolve customer issues professionally and maintain a high standard of guest satisfaction.
