The Opportunity Full-Time and permanent role Competitive Salary Super Use of Company Fleet Vehicle Professional development opportunities HenderCare is excited to welcome a Client Support Partner to our existing team in WA. This is a meaningful role where you’ll make a real difference working closely with both our NDIS and Support at Home clients. You’ll join a warm, collaborative, and knowledgeable team that champions your success. With experienced colleagues, approachable leaders, and a supportive environment, you’ll have everything you need to thrive and develop your skills. Take your next step with HenderCare About the Role As the Client Support Partner, you will work with new and existing clients to develop and implement care plans, support goal setting, and deliver strategies that promote independence, wellbeing, and positive outcomes through person-centered care. You will work with a mixed caseload of NDIS and Support at Home participants. Your responsibilities will also include: Developing, reviewing, and maintaining individualised care plans that reflect participant goals, preferences, and funding eligibility. Working closely with clients, families, and support networks . Conducting quarterly budget reviews and ensuring services remain within allocated budgets. Undertake regular reviews of service agreements. Performing risk assessments relates to client’s health, home environment, and personal safety. Assisting participants in understanding their approved services, funding classifications, and rights within the relevant framework. Promote HenderCare services to potential clients and referral sources to increase service capacity. Our Ideal Candidate We are looking for engaging, energetic, and passionate people who show a strong commitment to the overall growth of the organisation. Attention to detail, and having the capacity to absorb and apply new information and processes will allow you to succeed in this role. Ideally you will bring experience working in case management in disability, mental health, healthcare, social services, or community services. Knowledge of funding programs, ability to manage budgets and develop care plans will be highly regarded. You will also bring: Relevant experience Case Management Knowledge of relevant funding models or desire to learn Prior experience working in an office or corporate setting is desirable A sound knowledge of government and non-government health services Only applicants with the right to work in Australia will be considered. Successful candidates will be required to undergo pre-employment checks. Welcome to HenderCare At HenderCare, we pride ourselves on the high-quality care and support we offer to people living with a disability, people in the acute healthcare sector, children and young people, and our older Australians. Our mission is to give our all for health and community care, with our clients at the forefront of all that we do enhancing their lives and assisting them to achieve their goals and improve their well-being. We recognise that our greatest contribution to enhancing the lives of our clients is the investment in talented, caring, and passionate people. So why choose HenderCare? Make a Real Impact: Every role at HenderCare contributes to delivering meaningful, client centred care. Whether you’re working directly with clients or supporting behind the scenes, your work helps improve the lives of those we support Grow your career: We invest in our people with structured mentoring, leadership coaching, and tailored professional development opportunities to support your career journey. Connected, Supportive Team Culture: Join a team that values collaboration, open communication, and mutual respect. With a strong focus on wellbeing and a culture of inclusion, you’ll feel supported, heard and empowered. Flexible Working Arrangements: We understand the importance of balance. With a variety of flexible working options and access to our office, we offer the flexibility you need to thrive professionally while maintaining personal wellbeing. Benefits: Enjoy a competitive salary, access to our employee benefits and perks scheme (including health, fitness, and retail offers) and an amazing Employee Assistant Ptogram to support your well-being in the role. At HenderCare, we don’t just fill roles, we empower people to build meaningful careers. If you’re ready to make a real impact in a dynamic, purpose-driven environment, we’d love to hear from you. Diversity, Safety and Inclusion HenderCare is an inclusive and equal-opportunity employer and is committed to maintaining a professional and safe working environment with a zero-tolerance approach to sexual abuse, bullying, discrimination, and harassment. We value Australia's diversity and seek to improve equal and equitable opportunities for all employees and prospective candidates, regardless of race, age, gender, sex, abilities, culture, language, and socio-economic background. We are committed to fostering a work environment that respects and pays tribute to the rich history and culture of our First Nations People. Through our combined efforts in Closing the Gap, we aim to provide valuable employment for our First Nations peoples and encourage their contribution to our workforce. Apply Today! Are you ready to take the next step in your career and would like to apply for this exciting opportunity? You will need to: Update your profile and apply through SEEK or via our career's website. Attach a current Resume/CV. Include a Cover Letter (2 pages max) about you and why you'd be the ideal candidate for us. We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open; therefore, we encourage you to submit your application as soon as possible. For more information, please contact hendercare.com.au. Please do not e-mail your applications.
