About Childcare Hive Childcare Hive is Australia's trusted partner in childcare business success. We specialise in admin support, bookkeeping, and data insights built exclusively for the early childhood education and care sector. Our Bumblebees are the powerhouse team at the heart of our operation, quietly handling the complex admin so that childcare providers can focus on what matters most: children, families, and educators. The Role As a Bumblebee, you'll be the steady, knowledgeable hand behind the scenes for our childcare centre clients, managing enrolments, funding processes, billing, and compliance with confidence and care. You'll work directly with owners and directors, speaking their language and keeping the honeycomb humming. Key Responsibilities Manage childcare enrolments, billing, and accounts receivable on behalf of client services Process and manage CCS, ACCS, ISS, and Kindergarten funding with accuracy and compliance Handle CCMS and compliance reporting with a thorough understanding of sector regulations Liaise with families professionally and respectfully on billing queries and account matters Support childcare directors and owners with admin tasks, keeping them informed and in control Contribute to the ongoing improvement of workflows and processes across the hive What We're Looking For ✓ Experience with childcare management software ✓ Solid knowledge of CCS, ACCS, ISS, and/or Kindergarten funding processes ✓ Strong attention to detail and ability to manage multiple clients confidently ✓ Excellent communication skills and a professional manner with families ✓ A genuine passion for supporting the early childhood education sector What We Offer A collaborative, purpose-driven team with deep sector expertise Real growth opportunities as the hive expands across Australia Ongoing training and professional development in childcare systems Flexible, remote-friendly working arrangements The satisfaction of making a real difference for childcare providers every day
