About the role Join Livewell Pain Clinic as a Medical Administrator and be part of a passionate team dedicated to providing high-quality healthcare services to the Townsville community. In this full-time position, you will play a crucial role in ensuring the smooth running of our medical practice, supporting our healthcare professionals and delivering an exceptional patient experience. What you'll be doing Manage patient bookings and schedules, ensuring efficient appointment coordination Liaise with patients, healthcare providers and insurers to facilitate seamless communication and information flow Process medical billing and insurance claims accurately and promptly Maintain comprehensive and organised medical records and patient files Assist with the coordination of patient admissions, discharges and follow-up care Contribute to the implementation of practice policies and procedures Provide exceptional customer service and support to patients, visitors and the healthcare team What we're looking for Experience in a medical administration or healthcare support role Strong organisational and time management skills with attention to detail Excellent communication and interpersonal skills to interact with patients, healthcare professionals and insurers Proficiency/Exposure in medical terminology, billing and office software applications Understanding of healthcare regulations, privacy, and confidentiality protocols Demonstrated commitment to providing high-quality customer service Flexible and adaptable to work in a dynamic, fast-paced medical environment What we offer At Livewell Pain Clinic, we are committed to supporting the professional and personal growth of our employees. Our workplace culture encourages collaboration, work-life balance, and a genuine passion for improving patient outcomes. About us Livewell Pain Clinic is a leading provider of comprehensive pain management services in Townsville, Queensland. Our highly skilled team of medical professionals is dedicated to helping patients achieve optimal health and quality of life through evidence-based, compassionate care. Join us and be part of an organisation that makes a real difference in the lives of the people we serve. Apply now to start your rewarding career with Livewell Pain Clinic.
