Full time 36.25 hours per week Fixed term contract to 1/5/2028 HEWL 5 $78,740 - $89,310 17% Super & great benefits Research Division – Graduate Research School - JCU Ideas Lab Contribute to innovative research initiatives that connect industry, community, and higher degree researchers. Join a collaborative and forward-thinking team driving innovation across Northern Queensland. Enjoy a dynamic role combining marketing, events, and stakeholder engagement in a vibrant tropical setting. About the role James Cook University (JCU) is seeking a proactive and creative Innovation Officer to support the JCU Ideas Lab within the Graduate Research School. In this varied and fast-paced role, you will deliver high-quality operational, marketing, and engagement support to enhance the visibility and impact of innovation initiatives, particularly those involving Higher Degree by Research (HDR) candidates. You will play a key role in strengthening JCU’s innovation ecosystem by coordinating events, managing digital communications, and supporting partnerships across campuses, industry, and the broader community. Key responsibilities Develop and implement digital marketing and communication strategies to promote JCU Ideas Lab programs. Manage digital platforms, create engaging multimedia content, and monitor analytics to optimise reach and engagement. Coordinate and deliver events, workshops, and industry engagement activities, including logistics and stakeholder communication. Provide high-level administrative and operational support, including maintaining CRM systems, reporting, and financial processes. Support partnership development and contribute to innovation initiatives, impact reporting, and case studies. About you You are an organised and motivated professional with strong communication skills and a passion for innovation and engagement. You thrive in a collaborative environment and enjoy balancing multiple priorities while delivering high-quality outcomes. You will bring: A relevant bachelor’s degree in Business, Marketing, Communications, E-Commerce, or a related field, with experience aligned to HEWL 5. Experience in digital marketing, event coordination, or administrative support. Strong written and verbal communication skills, with the ability to engage diverse stakeholders. Excellent organisational and problem-solving skills, with the ability to manage competing deadlines. Proficiency in digital tools and social media platforms (experience with Canva, Adobe Creative Suite, or similar is highly regarded). Experience in higher education or innovation environments (desirable). Why work at JCU As Australia’s university for the Tropics, JCU offers a purpose-driven and inclusive workplace where your work contributes to a sustainable future for tropical regions worldwide. 5 weeks annual leave leave loading Flexible work arrangements Up to 12 months paid parental leave Salary packaging options Paid study leave and professional development opportunities Fitness Passport and health insurance discounts Free Employee Assistance Program (coaching and counselling) How to apply Click the ‘Apply’ button and follow the steps to submit your application: Complete the application form Upload your resume Upload a cover letter outlining your relevant experience and how you meet the key requirements For a confidential discussion or further information, please contact Dr Samantha Horseman on 0419 839 or via email jcu.edu.au
