Store Manager – NPG RETAIL PTY LTD operating as Shell Urbanista Café & Convenience Minto About the Role : Shell Urbanista Café & Convenience is a proudly Australian, family-owned business with over five decades of service through our parent company, Nader Petroleum Group. As a trusted name in fuel and convenience retailing, we are committed to delivering more than just the essentials-offering our customers a premium experience across every visit. We are currently seeking an experienced and motivated Store Manager to lead the daily operations of our vibrant convenience store, situated within a busy Shell service station. This is a fantastic opportunity to step into a key leadership position within a growing and reputable business. Location: Minto, NSW Position: Full-time Salary Range : $70,000 to $80,000 per annum Key Responsibilities: • Manage the day-to-day store operations to ensure efficiency and operational excellence • Oversee the coordination of forecourt and store services to deliver a smooth customer experience • Monitor inventory levels, maintain stock accuracy, and coordinate timely product restocking • Implement effective purchasing and pricing strategies in line with company objectives • Drive in-store marketing efforts, promotions, and visual merchandising to boost sales • Deliver high standards of customer service, assisting with inquiries and resolving concerns • Maintain accurate records of sales transactions, inventory management, and banking procedures • Manage store budgets, monitor expenditures, and support overall financial performance • Lead hiring, training, rostering, and performance evaluations of team members • Ensure the store is clean, organised, and visually aligned with Urbanista brand guidelines • Promote workplace safety and ensure compliance with fuel station safety protocols and hazardous goods regulations • Supervise POS system use and maintain transactional integrity and compliance • Analyse sales and performance data, reporting regularly to business owners • Collaborate with fuel station partners and suppliers to manage product deliveries and stock planning • Identify and resolve maintenance or safety concerns to ensure a safe and welcoming store environment About You: • Minimum Diploma in Business, Retail Management, or a related field • At least 1-2 year of experience in a retail store management or team leadership role • Proven leadership abilities and experience in building and managing successful teams • Excellent communication skills and ability to engage effectively with customers and stakeholders • Strong organisational and multitasking capabilities • Working knowledge of inventory systems, stock control, and loss prevention • Competent in POS systems, Microsoft Office, and retail software platforms • Customer-focused, proactive, and committed to providing outstanding service Interested? Due to application volume, only shortlisted candidates will be contacted. Preference will be given to Australian Citizens and Permanent Residents.
