Join Warrina Homes as an Accounts Receivable Officer and use your finance expertise to make a meaningful impact within a values-driven organisation dedicated to supporting older Australians. Who are we Warrina Homes was established in 1972 and is recognised as a leading not-for-profit Aged Care provider. Guided by Christian Values, Care, Teamwork, Sustainability and being a Good corporate citizen, Warrina Homes provides person-centred care, based on individual preference and choice. In addition, we maintain a full spectrum of care that seeks to meet our Residents’ physical, spiritual and emotional needs. The Role We are seeking a dedicated and detail-oriented Accounts Receivable Officer to join our Finance Team. This is an important role that works closely with the Head of Finance to support the organisation’s financial operations and contribute to the ongoing success of Warrina Homes. At Warrina Homes, your work goes beyond numbers, you will play a meaningful role in supporting an organisation committed to providing exceptional care and services to older Australians. If you are looking for a role where your skills are valued, your contributions make an impact, and you can grow within a supportive and purpose-driven environment, we would love to hear from you. Key Responsibilities In this role, you will take ownership of the Accounts Receivable function, ensuring accurate billing, effective debt management, and high-quality support across our aged care services. This also includes the following: · Manage the full Accounts Receivable function, including monthly billing, payment allocations, journals, and account reconciliations. · Maintain accurate resident accounts and ensure billing data is up to date across financial and client systems. · Monitor aged debtors, investigate discrepancies, and follow up outstanding balances in a timely and professional manner. · Liaise with residents, families, and third-party agencies to resolve account enquiries and support debt recovery. · Process refunds, sundry charges, direct debits, and Centre pay transactions. · Assist with financial reporting, audits, and funding submissions, ensuring compliance with aged care requirements. · Provide clear, empathetic support to residents and internal stakeholders regarding account queries. · Collaborate with internal teams to resolve billing issues and improve processes. · Contribute to ongoing improvements in Accounts Receivable systems, controls, and procedures. · Providing relief for the Administration Team during period of absences as needed. About You We are searching for a dedicated, detail-driven professional with a strong grasp of accounts receivable functions and a desire to make a difference within a purpose-focused organisation. The ideal candidate will demonstrate: Certificate III in Business or equivalent. Minimum 3 years’ experience in an Accounts Receivable role in Aged Care or similar. Experience using financial systems (Technology One experience is highly desirable) Strong understanding of the Aged Care billing processes and government funding mechanisms. High level of accuracy in data entry, reconciliation, and financial processing. Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Strong analytical and problem-solving skills with excellent attention to detail. Ability to manage competing priorities and meet deadlines effectively. Well-developed communication and interpersonal skills with a customer-focused approach. Ability to work independently while contributing positively within a collaborative team environment. Experience within the not-for-profit sector (desirable). Understanding of the needs of older people and a commitment to person-centred service. Alignment with Warrina Homes’ Christian values. Current National Police Clearance (or willingness to obtain) and valid driver’s licence. What We Offer · A market-related hourly rate, with access to salary packaging to maximise your take-home pay and enhance your overall benefits. · The opportunity to make a meaningful contribution to the lives of the elderly. · Access to a confidential Employee Assistance Program to support your well-being, both personally and professionally. · A supportive, friendly team that will support you to rise to the challenge. · A growth-focused workplace culture where continuous development is encouraged and supported. · Being part of a growing organisation committed to improving the lives of our residents and team members alike. · Free on-site parking for your convenience. At Warrina Homes we are proud to foster a culture of empowerment, where employees are supported to make informed decisions and thrive in their roles. Collaboration and mutual respect are central to how we work, underpinning a strong, supportive team environment. Here every resident matter, and every team member plays a crucial role in our mission. If you are looking for a rewarding role where you can truly make a difference, we invite you to join our dedicated and caring team. For more information visit our website, https://warrinahomes.com.au Please note that Warrina Homes maintains a non-smoking workplace. To be considered for this opportunity, please submit your application through Seek using the ‘Apply’ button below, or email you application with subject ‘Accounts Receivable Officer’ to warrinahomes.com.au. We thank all applicants for your interest and advise that only short-listed applicants will be contacted. Applications may close prior to 26 May 2026.
