Simplified Breakdown – Fleet / Fulfilment Manager Role Main Purpose of the Role You’re basically the person making sure deliveries and warehouse operations run smoothly every day — even when things go wrong. You manage: Trucks and drivers Warehouse receiving Kitting/orders being prepared Dispatch and deliveries Compliance and safety Problem solving when plans change This is a very hands-on operations role where you constantly adjust the day’s plan in real time. What You’d Actually Be Doing 1. Running Daily Deliveries & Operations You: Take over the day’s delivery plan each morning Manage trucks, drivers, warehouse flow and dispatch Fix problems as they happen: Truck breakdowns Drivers calling in sick Missing stock Delayed freight Customer reschedules Weather issues Reorganise routes and schedules when needed Keep everyone updated on changes In simple terms: “Make sure deliveries still happen even when the day turns chaotic.” 2. Managing Rescheduling & Problem Solving You’ll: Rebook deliveries if customers change dates Find backup drivers or trucks Use third-party transport if needed Shift workloads between depots Minimise customer impact when issues happen You’re basically: The emergency decision-maker for freight operations. 3. Overseeing Warehouse Receiving You manage the process of stock arriving into the warehouse. You’d ensure: Deliveries from suppliers are correct Damaged or missing stock is reported Inventory records stay accurate Goods are checked properly before moving further Because: If stock is wrong at the start, the whole day becomes a mess later. 4. Managing Kitting / Order Preparation “Kitting” = preparing all parts/items for customer orders. You’d: Oversee teams preparing shed orders Ensure kits are complete and accurate Reduce missing parts or defects Make sure products are packed properly Basically: Making sure customers receive the right products in good condition. 5. Compliance & Safety (Huge Part of Role) You’re responsible for: Driver fatigue rules Heavy vehicle compliance Vehicle safety standards Chain of Responsibility laws Audit documentation Safety procedures This is serious legal responsibility. You ensure: The company operates safely and legally. 6. Managing Drivers & Fleet Standards You’d: Train drivers Set standards for professionalism Ensure trucks are clean and maintained Promote safety culture Work with maintenance teams on repairs and servicing You’re responsible for: Keeping drivers professional and the fleet reliable. 7. Leading Multiple Sites You oversee operations across: Albury Toowoomba Sydney Melbourne Perth Brisbane You don’t directly manage everyone, but: You set the standards You coach site leaders You audit operations You influence teams nationally Who This Role Suits Someone who: Thrives in fast-paced environments Stays calm under pressure Is good at solving problems quickly Has logistics/transport/warehouse experience Can lead people firmly but calmly Is organised and operationally minded Can juggle many moving parts at once Biggest Focus Areas The company mainly cares about: Deliveries happening on time Customers getting correct orders Fast recovery when issues happen Safety & compliance Fleet reliability Driver performance Warehouse accuracy Overall Summary This role is essentially: “National operations manager for deliveries, warehouse flow, drivers and fleet — responsible for keeping the entire delivery operation running smoothly every single day.” It’s: Highly operational Fast-moving Problem-solving heavy Leadership focused Logistics/fleet intensive Very accountability driven
