This is a Medical Receptionist role with Integral Diagnostics (IDX) based in Dandenong, VIC, AU Integral Diagnostics (IDX) Role Seniority - junior More about the Medical Receptionist role at Integral Diagnostics (IDX) About The Role Excellent opportunity for a customer service superstar to join our supportive team as a Medical Receptionist in our fast-paced clinic located at our Dandenong on a full-time basis, 38 hours per week. The role will also require you to be available Monday to Friday between 6:30am to 6pm and may need to travel to our nearby clinics around Dandenong area. As a medical receptionist you will be responsible for Managing all phone enquiries in a timely, professional and confidential manner Front of house reception/greeting patients upon arrival Schedule appointments for patients and referrers Issue patient invoices/receipts and process Medicare rebates as required Enter and update patient registration details Ensure the reception and waiting area is clean and presentable at all times This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background. You Will Have Strong customer service and patient focus skills Eagerness to learn Excellent time management and organisational skills High level of attention to detail and confidentiality Ability to work autonomously, as well as part of a team Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded We Offer Inclusive Team Culture – We support and uplift each other Full Training Provided – No medical admin experience needed! Career Development opportunities within our growing network Staff Recognition & Awards – We celebrate your success Corporate Perks & Discounts Health and wellness benefits Fitness Passport Access – 1,000 gyms nationwide Discounted Private Health Insurance Novated leasing and salary sacrifice Paid Parental Leave – Because family comes first About Us We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging. We are a part of the Integral Diagnostics (IDX) community, which is a network of community-based medical imaging clinics across Australia and New Zealand including the brands: Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more. We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put people first. Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff. Applying If you have a passion for customer service or patient care, we would love to hear from you, click on APPLY NOW! As an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background. If you have any questions or require any adjustments within the recruitment process, please reach out to careers@capitalradiology.com.au To ensure your application is considered, please apply via the job ad. Applications sent to the Careers inbox will not be considered. Feel free to contact us there only if you need assistance or accommodations with your application. We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date. To learn more about Capital Radiology, follow us on LinkedIn, or visit us at https://www.capitalradiology.com.au/ We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation. We know great minds don’t think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background. To ensure your application is considered, please apply via the job ad. Applications sent to the Careers inbox will not be considered. Feel free to contact us there only if you need assistance or accommodations with your application. We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date. To learn more about Capital Radiology, follow us on LinkedIn, or visit us at https://www.capitalradiology.com.au/ If you have any questions or require any adjustments within the recruitment process, please reach out to careers@idxgroup.com.au Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Integral Diagnostics (IDX) team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing phone enquiries Greeting patients Scheduling appointments Key Strengths Strong customer service and patient focus skills ⏰ Excellent time management and organisational skills Eagerness to learn Experience in a Radiology background Exposure to Medicare services Ability to work autonomously and as part of a team A Final Note: This is a role with Integral Diagnostics (IDX) not with Hatch.
