Job Description Ramsay Health Care is seeking an experienced Platform Lead, Agentic Workflow Orchestration to drive the strategy and delivery of next-generation business process automation across our enterprise. This newly created role will play a pivotal part in shaping how intelligent workflows, AI agents, and orchestration platforms transform patient, customer, and operational journeys across the organisation. Working within our Digital Platforms function, you will lead the evolution toward a “Cloud of Agents” model, combining advanced Agentic AI capabilities with digital workflow orchestration to deliver scalable, autonomous, and data-driven business processes. This is a unique opportunity to influence enterprise-wide transformation within one of Australia’s leading healthcare organisations. What You’ll Do In this role, you will provide strategic and technical leadership across Ramsay’s orchestration and automation capability, ensuring platforms are scalable, integrated, secure, and aligned to business priorities. Key accountabilities include: Define and execute the roadmap for Agentic Workflow Orchestration capabilities across the enterprise. Lead the design and development of an integrated ecosystem of AI agents and orchestration platforms. Drive automation of patient, customer, and administrative workflows through intelligent digital processes. Partner with business and technology stakeholders to align platform capabilities with strategic objectives. Oversee interoperability and integration with core enterprise systems including PAS, EMR, and administrative platforms. Establish governance frameworks and lead forums across Architecture, Engineering, and Delivery teams. Continuously evaluate emerging technologies and identify opportunities for innovation and optimisation. Ensure platform reliability, performance, scalability, and regulatory compliance through proactive risk management. Provide leadership, mentoring, and strategic direction to technical teams and platform specialists. What You’ll Bring You are a strategic technology leader with deep experience delivering enterprise workflow, orchestration, or automation platforms within complex environments. You bring a strong blend of technical capability, commercial thinking, stakeholder engagement, and innovation leadership. 15 years’ experience in technology, digital, platform, or product delivery leadership roles. Proven experience delivering orchestration or workflow platforms supporting end-to-end business or customer journeys. Strong experience with Appian, OutSystems, or similar low-code/BPM orchestration platforms. Understanding of Agentic AI concepts and their application in enterprise environments. Strong knowledge of microservices architecture, APIs, and enterprise integration patterns. Experience developing technology roadmaps and driving strategic platform transformation initiatives. Strong stakeholder management and governance experience across business and technology functions. Demonstrated ability to lead teams, mentor technical specialists, and build high-performing capabilities. Strong analytical, problem-solving, and innovation mindset within fast-paced and evolving environments. Relevant tertiary qualifications in Information Technology, Business, Commerce, or a related discipline. What We Offer Access to a corporate benefits program offering discounts and privileges across leading national and global brands. A competitive remuneration package aligned to your experience, supported by a comprehensive range of benefits that promote flexibility, wellbeing and work–life balance. Flexible working arrangements to support balance and performance, including hybrid working options where appropriate and role-dependent flexibility in how you structure your week. The opportunity to be part of an organisation committed to innovation, continuous improvement, and sustainable growth. About Ramsay Health Care Founded in 1964, Ramsay Health Care is Australia’s largest private hospital operator and a recognised global leader in healthcare delivery. Across the country, we operate 76 hospitals and 12 surgical centres, caring for more than 1.1 million patients each year with the support of over 30,000 dedicated professionals. Guided by our ethos, “People Caring for People,” we are committed to delivering exceptional patient care, supporting our people, and driving continuous improvement and innovation across our services. Through The Ramsay Way, we foster a culture built on collaboration, accountability, and respect, empowering our teams to achieve outstanding outcomes for patients and communities. To Apply All applications should include your CV outlining your experience and skills in line with the above criteria. Applications close Sunday 21st June 2026.
