This is a Administration Assistant - Residential Services role with Benetas based in Bendigo, VIC, AU Benetas Role Seniority - junior, mid level More about the Administration Assistant - Residential Services role at Benetas Empowered to shine Join our team of 2000 people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services. The Role We are looking for experienced administrator in our St Laurence home, located in Eaglehawk, home to 67 residents. As the Administrator, you'll be the backbone of the operations in our residential aged care home. This is a great opportunity for a receptionist/ customer service professional looking to take the next step in their career, or a health / community professional looking for a role off the floor. Additionally, it’s a great opportunity to engage with the residents and make a difference to someone’s day. Provide customer service support across the phone, central inbox and front counter reception Conduct orientation tours of the site, and provide a welcoming service to potential and current residents and their families Perform administrative tasks such as supporting employee paperwork, resident admissions, invoice management, agency / contractor management, staff availability and rostering and support onboarding and offboarding of staff Schedule meetings, training and site events, and other tasks to support the manager About you To be successful in this role you will need: Experience performing reception and administrative tasks in a fast paced environment An interest in spending time with the elderly, and demonstrated empathy and kindness towards them High level of verbal and written communication skills A high attention to detail, accuracy and effective time management skills A formal administrative qualification or study in a relevant discipline is highly desirable A NDIS worker screening clearance ID or the ability to obtain Why Benetas? $32.03 per hour 25% casual loading superannuation Monday to Friday work, approx 9am to 5pm - no weekends or nights Not for profit salary packaging up to $18,550 per annum - reduce tax and increase your take home pay Career Progression – Internal promotions, cross-departmental mobility, leadership development opportunities, internal training programs our own Scholarship program Recognitions and Awards – celebrate your achievements with peer and Benetas recognition programs Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do. Interested in developing a career with Benetas, APPLY NOW! Applications are reviewed and shortlisted on a rolling basis, and the position may be filled before the ad closes. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Benetas team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing customer service Conducting orientation tours ️ Performing administrative tasks Key Strengths Customer service support ️ Administrative tasks ️ Communication skills ❤️ Empathy and kindness Attention to detail Formal qualification A Final Note: This is a role with Benetas not with Hatch.
