Job Description ServiceNow is hiring an Account Executive to lead new business across a portfolio of Australia's most asset-intensive organisations. The patch spans two connected pillars: the energy and utilities companies powering the transition (generation, retail, transmission, water, oil and gas), and the construction, engineering and infrastructure services firms that build, maintain and operate the assets behind it. These are organisations running complex field operations, large capital programs, and workforces that increasingly live outside head office. You will own a defined set of accounts and generate new SaaS license revenue through disciplined account and territory planning, prospect research, executive engagement and consistent field-based selling. Responsibilities Build trusted relationships with C-suite stakeholders across IT, operations, finance, HR, risk and digital (CIO, COO, CFO, CHRO, Chief Risk Officer, Chief Digital Officer, Head of Asset Management, Head of Field Services, Head of Major Projects) and translate ServiceNow's value into outcomes that resonate in an asset-heavy business Run a coherent account strategy across two distinct customer types: energy and resources customers focused on the transition, grid and asset reliability, ESG reporting and operational resilience; and construction, engineering and infrastructure services customers focused on project delivery, mobile workforces, safety, supplier risk and operating margin Orchestrate a virtual account team of Solution Consultants, Solution Specialists, Customer Success, Partners and Marketing, with clear ownership of relationship mapping and coverage Help customers think through where ServiceNow fits across IT, employee experience, customer and field service, risk and compliance, and the workflows connecting their corporate functions to their field and project operations Bring the right specialist and partner resources into deals at the right time, including industry SMEs and partners with credibility in energy, resources, infrastructure or construction Drive pipeline through outbound activity, executive engagement, partner co-sell and disciplined territory planning Own forecast accuracy, pipeline hygiene and account coverage across the patch
