The Daly Waters Hiway Inn welcomes & offers weary travellers to a convenient one stop shop on the corner of the Stuart & Carpenteria Highways, Daly Waters. Our facilities & services include a variety of accommodation options from Motel Rooms through to Camping sites, Shop for general convenience items, cold drinks, snacks, souvenirs & basic automotive spares, restaurant & bar, 24 hour fuel station. We are now hiring for a Cook, Hotel Receptionist and Retail Supervisor. Job Type: Full – Time; 45 hours/ week Job Location: Northern Territory 1. Position: Cook Salary: $36 - $38 per hour About this role: Working as part of a team you will be responsible for delivering the high quality guest meals that are cooked and prepared at this venue. You will maintain the highest hygiene standards and ensure compliance to specific food preparation standards set by the venue and relevant regulations. Tasks and Responsibilities: prepare and cook fresh food be responsible for cooking, plating and quality checking dishes contribute to new menu ideas ensure the food preparation areas are clean and hygienic Clean food preparation areas and maintain hygiene standards Set up staff workstations with the necessary ingredients and cooking equipment Prepare cooking ingredients Prepare food using our approved recipes Maintain customer expectations and accommodate guests with allergies Monitor ingredient quality for freshness Monitor stock levels and place orders Operate kitchen appliances and cooking apparatus Portion and present food according to our expectations Skills and Experience Required: Be capable of working on their own, but also as part of a team Be organised and be able to understand how to order and receive deliveries High standards of food hygiene and health and safety Ability to cope under pressure, in a calm and efficient manner to set deadlines Good interpersonal skills with both kitchen, front of house staff and management 2. Position: Hotel Receptionist Salary: $30 - $33 per hour About this role: In this role you will be primarily responsible for providing a memorable guest experience of the front office through friendly and professional customer service and providing administrative support to both the Front Office Manager and the Hotel Management team. Tasks and Responsibilities: Welcoming and checking in guests Communicating professionally Making bookings Assisting guests during their stay Responding to incoming telephone calls and emails and relaying necessary messages to relevant parties Maintaining records ensuring documents are distributed and filled within designated timelines Responsible for all room reservations including confirmations, checking in and allocation of hotel rooms and guests Handling any guest enquires and complaints in a professional manner and escalating to the Front Office Manager when required Performing other related duties as requested by the Front Office Manager Skills and Experience: Minimum 1 year experience in a Hotel front office position Minimum 2 years experience in a customer facing position Excellent written and verbal communication skills Exceptional customer service skills and an unwavering positive attitude The ability to successfully provide a high level of customer satisfaction Professional presentation essential 3. Position: Retail supervisor Salary: $30 - $33 per hour About this role: In this role, you will be responsible for managing the daily operations of our convenience store and fuel business, ensuring high levels of customer service, and leading and developing a team of employees. Tasks and Responsibilities: Overseeing daily operations of the fuel station including managing staff Train new employees on company policies, procedures, and customer service expectations Monitor and maintain store inventory levels Maintain accurate cash handling procedures and manage daily cash reconciliation Ensure compliance with health and safety regulations Skills and Experience: Strong leadership skills and ability to manage a team effectively Minimum 2 years of retail management experience Computer proficiency Confident cash handling skills and processing financial (eftpos) transactions
