Summary:Avanade is seeking a Managed Services Solution Architect. The role will include end-to-end deal support of managed services engagements including data gathering, analyzing, effort and cost estimating, deal shaping, proposal development, as well as assisting with contracting. This role requires a solid understanding of Microsoft's Cloud architecture and M365 products, and strong customer-facing skills to clearly articulate proposed solutions to Avanade's customers. The role-holder will take a lead in providing sales support and solution configuration on Managed Services deals with a primary focus on Sovereign delivered Managed Services. Key Responsibilities: End-to-end responsibility for shaping Managed Services deals. Secure the required approval for variances from contracting standards by escalating issues to the proper executive level on a timely basis (i.e., before agreed upon with the customer). Work within a team to interpret customer defined or implied requirements against Avanade solution templates and delivery capabilities. Engage with customer stakeholders and other knowledgeable resources to validate service requirements, explore solution options and identify service integration requirements. Lead the definition of a Managed Services solution that meets the agreed requirements. Identify all service costs and populating cost models accurately to ensure a full visibility of costs related to establishing and delivering the service over the contract term. Create and document a Solution Plan and engage internal stakeholders as required for approvals. Identify and mitigate solution risks. Support the development of pricing and commercial strategies and commercial dialogue with customers. Support sales activity in presenting our solution approach and methods to customer stakeholder groups. Plan for and support service implementation, transition, and introduction activities. Establish and maintain effective working relationships with Avanade Solution Area and Business Development communities. Location: Brisbane Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.
