Summary: Avanade is seeking a Managed Services Solution Architect. T he role will include end-to-end deal support of managed services engagements including data gathering, analy z ing , effort and cost estimating, deal shaping, proposal development, as well as assisting with contracting . This role requires a solid understanding of Microsoft’s C loud architecture and M365 products , and strong customer-facing skills to clearly articulate proposed solutions to Avanade’s customers. The role-holder will take a lead in providing sales support and solution configuration on Managed Services deals with a primary focus on Sovereign delivered Managed Services . Key Responsibilities : End-to-end responsibility for shaping Managed Services deals . Secure the required approval for variances from contracting standards by escalating issues to the proper executive level on a timely basis (i.e., before agreed upon with the customer) . Work within a team to interpret customer defined or implied requirements against Avanade solution templates and delivery capabilities . Engage with customer stakeholders and other knowledgeable resources to validate service requirements, explore solution options and identify service integration requirements . Lead the definition of a Managed Services solution that meets the agreed requirements . Identify all service costs and populating cost models accurately to ensure a full visibility of costs related to establishing and delivering the service over the contract term . Create and document a Solution Plan and engage internal stakeholders as for approvals . Identify and mitigate solution risks. Support the development of pricing and commercial strategies and commercial dialogue with customers . Support sales activity in presenting our solution approach and methods to customer stakeholder groups . Plan for and support service implementation, transition, and introduction activities . Establish and maintain effective working relationships with Avanade Solution Area and Business Development communities . Location: Brisbane . Skills and Experience: 5 years of overall consulting delivery and sales experience . K nowledge of Managed Services and delivery models, including global and distributed delivery models . Proficiency in Cloud/Infrastructure Managed Services. Solution planning and deal shaping expert . Able to create compelling value proposition and leverage available assets and capabilities to craft the solution . Has worked in an environment with global delivery and in multiple geographies and industries . Strong point of view on emerging trends in technology, Managed Services, Application Development – DevOps, Infrastructure as Code (Terraform, Bicep, ARM) , Cloud platforms like Azure, data analytics, containers, Ai and intelligent automatio n. P roven ability to work within a team, contributing to the success of the team while making a personal contribution. Provides leadership when appropriate and capable of working effectively within a m atrixed organization. A ble to define solution elements even when all the required information is not available. Reali z es and documents reasonable assumptions . .
