Service Advisor – Pacific Toyota Cairns Do you want to work for an internationally recognized brand? Are you looking for great work-life balance ? At Pacific Toyota Cairns , we are a well-established name in the local automotive industry and continue to grow. We offer long-term stability in a welcoming and professional environment, with company initiatives designed to support work-life balance—where work stays at work. Why Join Pacific Toyota? Long-term career stability with a leading dealership Ongoing training & development , including manufacturer training Supportive team environment with a strong focus on employee well-being Competitive salary with monthly bonuses About the Role We have an exciting opportunity for a Service Advisor to join our team. This role is ideal for an experienced automotive professional with a passion for customer service and the industry. As a Service Advisor , you will be the key liaison between our customers and the service team, ensuring a seamless and professional experience. Key Responsibilities Provide exceptional customer service throughout the servicing process Schedule service appointments and manage workflow efficiently Communicate clearly with customers regarding service recommendations and costs Maintain accurate records using computerized systems Ensure a high level of time management and organization Skills & Experience Strong customer service skills with a professional phone manner Excellent time management and multitasking abilities Computer literacy – ability to learn and navigate systems efficiently Experience with Tune DMS is advantageous but not essential Open Manual Driver’s License required Prior experience at a Toyota or Lexus dealership is highly regarded What We Offer Competitive salary plus monthly bonuses Ongoing training & career development , including manufacturer training Job security with a growing and reputable employer If you are an enthusiastic professional with a strong customer focus, we encourage you to apply for this exciting opportunity.
