As the Senior Dental Receptionist, you will play a key role in the day-to-day coordination of the practice, ensuring smooth operations, exceptional patient care, and a positive team culture. You will be the first point of contact for our patients, helping to create an outstanding experience from initial enquiry through to post-treatment follow-up. This role also offers the opportunity to contribute to the ongoing growth and success of Ricci Dental, with the autonomy to truly make the role your own. About You: You are an experienced and confident Dental Receptionist You thrive in a fast-paced, patient-focused environment You are highly organised, proactive, and passionate about delivering exceptional customer service. You take pride in creating a warm, professional, and welcoming atmosphere for both patients and team members You enjoy supporting and motivating those around you Key Responsibilities: Managing front desk operations and delivering exceptional patient service Assisting with marketing initiatives, including providing ideas and liaising with the Marketing Manager Financial administration, including monitoring patient statistics and revenue-related reporting Tracking patient and marketing performance measures to evaluate success Ensuring operational compliance and adherence to standard operating procedures Preparing and maintaining accurate monthly KPI reporting Supporting a positive and collaborative team culture Why Join Us? Opportunity to make the role your own Full-time or part-time opportunity Remuneration based on experience For a confidential discussion, please contact Kirsty on 0400 085 or email ekera.com.au.
