This is a Practice Manager role with Pacific Smiles Group based in Newstead, QLD, AU Pacific Smiles Group Role Seniority - mid level More about the Practice Manager role at Pacific Smiles Group Newstead ⏱️ Full-time | Permanent Established 3-chair centre | Leadership opportunity | Career growth Our Opportunity We're looking for an enthusiastic and people-focused Centre Leader to lead our Newstead dental centre, a modern 3-chair clinic with a supportive team and growing patient base. This is a fantastic opportunity for an experienced Centre Leader or Practice Manager, to manage day-to-day operations while developing their career within a supportive national network. As Centre Leader, you'll play a key role in creating a positive team culture, ensuring smooth daily operations, and delivering a consistently great patient experience. What you'll be doing Leading the day-to-day operations of a 3-chair dental centre Coaching, supporting and developing your centre team Managing rosters, patient flow, stock control and centre presentation Supporting dentists to ensure efficient and high-quality clinical delivery Monitoring centre performance and identifying opportunities for improvement Partnering with your Regional Leader to support growth and success What we offer Permanent full-time role with job security Established 3-chair clinic with a loyal patient base Competitive salary package Support from experienced regional and national teams Ongoing leadership development and training Clear career progression pathways within a growing organisation A collaborative and supportive workplace culture About you You're an organised, confident and people-focused leader who enjoys running a centre efficiently while supporting your team to succeed. You'll bring: Experience in dental or healthcare operations, ideally in a leadership or senior support role Confidence managing rostering, scheduling and patient coordination in a busy clinical environment Experience supporting or driving centre performance and operational KPIs Strong organisational skills with the ability to prioritise and manage competing demands Excellent communication skills and the ability to build strong relationships with team members and practitioners A proactive, hands-on approach and willingness to step in where needed A genuine passion for delivering exceptional patient care Why join us? At Pacific Smiles, we're committed to providing quality, accessible dental care while supporting our leaders to grow and succeed. You'll have the tools, guidance and support needed to thrive in your role. Ready to lead our Newstead centre? Apply now and take the next step in your leadership career. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Pacific Smiles Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading day-to-day operations Coaching and supporting the team Monitoring centre performance Key Strengths Experience in dental or healthcare operations Strong organisational skills Excellent communication skills Proactive, hands-on approach Experience supporting or driving centre performance ️ Confidence managing rostering and scheduling A Final Note: This is a role with Pacific Smiles Group not with Hatch.
