About the Company Join a well-established and growing insurance brokerage known for its strong client relationships and supportive team culture. We’re looking for a proactive and detail-oriented Claims Consultant to manage claims end-to-end and deliver exceptional service to clients during critical moments. Benefits to successful applicants: Career progression opportunities Hybrid working arrangements Supportive, team-focused environment Ongoing training and development Work with a loyal client base and reputable insurers Duties and Responsibilities include: Manage a portfolio of claims across motor, property, travel and marine from lodgement through to settlement Act as the key point of contact for clients, providing clear guidance and regular updates Liaise with insurers, loss adjusters, and third parties to drive timely claim outcomes Review policy coverage and advocate on behalf of clients to achieve the best result Maintain accurate claims records and documentation Identify opportunities to improve processes and client experience We are looking for someone with: Previous experience in domestic insurance claims Strong understanding of general insurance products and claims processes Excellent communication and negotiation skills Ability to manage multiple claims and prioritise effectively High attention to detail and a client-first mindset If you think this could be the role for you then please apply now! Or, if you have any questions please contact Katrina from Fuse Recruitment on 0 432 391 158 (or email kmiranda @fuserecruitment.com ). At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you! If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role! ChooseFuse
