This is a Senior Technical Solution Team Leader role with Monash University based in Clayton, VIC, AU Monash University Role Seniority - senior More about the Senior Technical Solution Team Leader role at Monash University Senior Technical Solution Team Leader Job No.: 687684 Location: Clayton campus Employment Type: Full-time Duration: Continuing appointment Remuneration: $124,343 - $137,251 pa HEW Level 08 (plus 17% employer superannuation) Amplify your impact at a world top 50 University Join our inclusive, collaborative community Be surrounded by extraordinary ideas - and the people who discover them The Opportunity Join a fast-paced, highly collaborative environment where you’ll lead a team tackling complex and unique IT challenges that directly support world-class research and education. As Senior Team Leader, you will lead and empower a group of skilled Technical Solutions Consultants to design and deliver innovative, secure, and practical solutions. The roles combines strong people leadership with deep technical insight and a strong customer focus. This role offers the chance to shape how specialised IT services are delivered across the University, driving continuous improvement, influencing strategy, and strengthening partnerships across diverse stakeholder groups. You’ll play a key role in building capability, refining processes, and ensuring solutions are not only effective but scalable and sustainable. If you’re motivated by leading people, solving complex problems, and making a tangible impact through technology, this is a role where your leadership will truly matter. Key Selection Criteria Proven experience managing and coordinating IT services, functions or programs, including providing specialist advice Demonstrated ability to lead, motivate and develop teams, including workload planning and performance management Experience delivering and overseeing small to mid-scale ICT solutions and building service delivery capability Strong planning and organisational skills, with the ability to prioritise and meet deadlines Advanced analytical and problem-solving skills, including driving process improvement initiatives Excellent stakeholder engagement, influencing and relationship management skills across varied audiences Highly developed communication skills, with the ability to translate complex technical concepts into clear guidance About Monash University At Monash , work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen. We value difference and diversity , and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed. Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy. In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026. Learn more about Monash . Today, we have the momentum to create the future we need for generations to come. Accelerate your change here. Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents . To Apply For instructions on how to apply, please refer to ' How to apply for Monash Jobs '. Your application must include the Key Selection Criteria. Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups. We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion. Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University. Enquiries: David Khuu, IT Service Centre Manager, 0418 443 122 Position Description: Senior Technical Solutions Team Leader Applications Close: Monday 25th May 2026 11:55pm AEST Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Monash University team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading a team Driving continuous improvement Building partnerships Key Strengths People leadership ️ IT service management Analytical problem-solving Stakeholder engagement ️ Communication skills Planning and organization A Final Note: This is a role with Monash University not with Hatch.
