About the role Mater Private Hospital Bundaberg is seeking expressions of interest from experienced internal Administrators who are eager to advance their careers and take the next step into a Senior Administration Officer role. This opportunity is designed to support internal growth and development, providing the successful applicant with a clear pathway into a leadership-focused position within the organisation. The role offers permanent full-time employment, working 38 hours per week. The Senior Administration Officer is responsible for the administration of Surgery Connect, Mater Urology, WBHHS ENT and the WBHHS Medical Bed Agreement patient referral s . A large component of this role is ensuring contractual obligations are met and scheduling of cases are within prescribed guidelines whilst maintaining and fostering continuing relationships between Mater and Queensland Health Departments. Salary range: $46.96 - $51.73 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 access to many staff benefits! Acquire and maintain full and comprehensive knowledge and understanding of contracts between MML and Queensland Health, including but not limited to Surgery Connect, WBHHS agreements and any other public contract Investigate, interpret and evaluate information where guidelines, contracts, legislations and written communications do not provide specific or adequate information Provide extensive understanding and familiarity regarding financial costs associated with surgical procedures in relation to contract fees ensuring financial risks are identified and escalated to Executive Accurately process all relevant Visiting Medical Officers invoices for payment and participate in the month-end accrual process, ensuring appropriate deadlines are met Maintain appropriate level of knowledge and understanding of clinical coding to ensure Diagnostic Related Groups (DRG) adequately reflect the standard of care and surgical/procedural interventions that are provided to patients; Serve as a primary point of contact and informational resource for all relevant stakeholders by responding to queries, concerns or complaints in a timely, professional, confidential manner Review, process and follow-up of all public patient related invoicing for payment to MML in accordance with contractual terms Collaborate with external Practice Managers to streamline processes that are consistent with a positive patient-centred care experience Ensure business relationships and communications are open and clear understanding is provided to all regarding the public patient program(s). About you Demonstrated experience in a medical or hospital administration environment, with the ability to accurately interpret and apply medical terminology Relevant vocational qualifications in Business or Medical Administration A genuine interest in developing leadership skills, with support and mentoring provided to prepare for future leadership opportunities. Enjoy supporting the wider team - sharing your knowledge in this space and providing educational opportunities and training to upskill colleagues Highly developed written and verbal communication skills, with strong literacy, numeracy, and reporting capabilities Exceptional organisational skills, with the ability to manage competing priorities, thrive in a fast-paced environment, and consistently meet deadlines Sound understanding of private health funding and patient accounts management Proven ability to effectively liaise with external providers and key stakeholders Applications close Friday 5th June 2026 . Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!
