Join a friendly, professional team Competative hourly rates staff perks & incentives CBD location & close to transport We’re on the lookout for a confident, charismatic Venue Host to join our friendly and professional team at Shell House. At Shell House, we don’t just welcome guests - we create experiences. Spanning multiple levels in the heart of the CBD, our award-winning venue blends design, energy, and world-class hospitality into something truly unforgettable. The Role You’re more than a host - you’re the first impression, the energy-setter, the person who turns a booking into a moment. From the instant guests arrive, you’ll take the lead in shaping their journey through the venue, ensuring every interaction feels seamless, warm, and memorable. What You’ll Be Doing Greet every guest with genuine warmth and effortless professionalism Orchestrate reservations, waitlists, and seating across our multi-level space Work closely with the floor team to keep service flowing smoothly Handle guest enquiries with confidence, care, and quick thinking Maintain a polished, inviting host desk and arrival experience Jump in to support events and busy service periods when needed Who You Are An experienced host or front-of-house professional who thrives in fast-paced environments Naturally warm, engaging, and confident - you make people feel welcome instantly Highly organised with a sharp eye for detail Calm under pressure, with a solutions-first mindset Passionate about hospitality and delivering exceptional guest experiences Available for evenings and weekends Why Join Shell House? Work in one of Sydney’s most celebrated venues Be part of a supportive, energetic, and stylish team Enjoy competitive pay, staff perks, and venue discounts Grow your career within an expanding hospitality group CBD location - easy access to public transport ABOUT THE POINT Shell House is proudly part of The Point, a growing hospitality group behind some of NSW’s most loved pubs, bars and restaurants. When you join The Point, you become part of a business that genuinely invests in its people and believes in long-term careers, not just jobs. Staff benefits include: Our staff rewards program Staff discounts - 25% across all of The Point venues Quarterly special offers to all staff Access to ongoing Learning & Development programs Earn $ through our staff referral program Genuine career development and progression opportunities Annual staff celebrations & other social activities
