Housekeeping Supervisor - Proven Experience Essential Empire Hospitality is Australia's leading Housekeeping outsourcing company to deluxe hotels. A great opportunity has become available in a stylish 5 star deluxe hotel in Sydney for highly experienced Housekeeping Supervisors with career goals. This is an opportunity to make your mark. An exciting opportunity with a long-term career focus has become available for a highly experienced Housekeeping Supervisor with proven experience in a luxury hotel's housekeeping department. You will bring your extensive experience to the team and assist the Executive Housekeeper with managing the department and contract obligations. Previous experience in a senior Housekeeping leadership or manager role, or as a Housekeeping Supervisor looking to take the next step in your career is essential. No two days are the same. Positions Available: 4 Full-time positions 4 Part-time positions You are required to submit a detailed cover letter outlining your experience and why you would be a strong candidate, along with a detailed resume and two professional referees. Please demonstrate proven experience in the following areas: Managing productivity Focus on quality and attention to detail Housekeeping training Brand standards Managing performance Effective communication Working on a rotating roster Managing relationships & people Working with Empire Hospitality is a career, and we are here to support your success through mentoring and ongoing training and development. RESPONSIBILITIES AND DUTIES: Implementation of policies and procedures and training of the team Availability on rotating roster including weekends Conduct daily rooms and public area inspections, including checking all VIP Rooms Work as required on rotating roster with fixed days off Check rooms according to hotel standards Co-ordinate all staff requirements daily, ensuring sufficient and effective staffing across all department sections while maintaining maximum efficiency Create rosters for all housekeeping staff, liaising with hotel management regarding special staffing requirements Ensure timely return of rooms Handle all staff requests and maintain up-to-date records Keep all housekeeping files and staff files current and well-organized Assist in preparing productivity reports Oversee smooth handling of lost property to ensure all items are properly collated, stored and redistributed Conduct checks on all Housekeeping keys to ensure accountability Work closely with management team in determining policies and setting department standards Assist in stock takes and special projects Ensure compliance with Workplace Health and Safety procedures within the department Ensure quality procedures are followed and quality standards are maintained Maintain working relationships with clients and other relevant parties Ensure commercial risks to the Company are minimised Participate in and actively support ongoing staff training Contribute towards promoting a high company image in our field Provide technical and professional skill, knowledge and support to specific assigned projects Candidates with full Australian work rights and experience in a similar role are essential. Only suitable candidates will be contacted.
