Our client is a leading manufacturer specializing in pressed metal door frames, fire doors, and specialised doors for commercial and residential construction projects. Based in Sydney, they utilise Australian steel and advanced manufacturing technology to produce high-quality customised solutions for the construction industry. They are currently seeking an experienced and motivated Sales Administration Officer to join their growing team in Smithfield. About the Role As the Sales Administration Officer, you will play a key role supporting daily operations by managing customer enquiries, processing orders, handling invoicing, and maintaining accurate system data. You will be the main point of contact for customers and work closely with internal departments to ensure smooth communication and efficient service delivery. Key Responsibilities Answer inbound customer calls and email enquiries professionally Process customer orders accurately and efficiently Prepare invoices and maintain accurate documentation Enter and update customer information within internal systems and CRM platforms Provide excellent customer service and maintain strong client relationships Coordinate with internal teams regarding orders, deliveries, and customer requests Assist with general administration and office support duties Resolve customer issues and escalate where required Ensure all records and data are maintained accurately What We're Looking For Previous experience in sales administration or customer service roles Strong phone manner and communication skills Experience processing customer orders and invoicing Confident using CRM systems and Microsoft Office High attention to detail and strong organisational skills Ability to multitask and work in a fast-paced environment Reliable, professional, and team-oriented attitude What's on Offer Competitive pay rate of $36-$40 per hour Full-time ongoing opportunity Supportive and friendly team environment Immediate start available Smithfield location with onsite parking If you are an experienced administration professional looking for your next opportunity, apply now!
