This is a Crew - Franchise role with Guzman y Gomez Mexican Kitchen based in Acacia Ridge, QLD, AU Guzman y Gomez Mexican Kitchen Role Seniority - junior More about the Crew - Franchise role at Guzman y Gomez Mexican Kitchen Company Description At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do. Job Description Are you passionate about delivering exceptional customer experiences and working in a dynamic food service environment? We're seeking enthusiastic individuals to join our crew at our thriving franchise in Acacia Ridge, Australia. As a Crew Member, you'll be the face of our restaurant, ensuring every guest leaves with a smile and a satisfied appetite. Provide warm, friendly, and efficient customer service to all guests Take accurate orders and process transactions with attention to detail Prepare and serve high-quality food items according to company recipes and standards Maintain cleanliness and organisation of the restaurant, including work areas and dining spaces Collaborate with team members to ensure smooth operations during busy periods Assist with basic food preparation tasks, following all safety and hygiene protocols Contribute to a positive work environment by supporting colleagues and maintaining a can-do attitude Adapt quickly to changing priorities and demonstrate flexibility in various roles within the restaurant Participate in team-building activities to enhance the workplace experience Strive for continuous improvement by actively seeking and applying feedback from supervisors and guests Qualifications Excellent customer service skills with a friendly and approachable demeanour Strong attention to detail and ability to follow recipes and procedures accurately Basic maths skills for handling cash and card transactions Physical stamina to stand, walk, and move for extended periods Ability to work efficiently in a fast-paced environment Excellent teamwork and communication skills Flexibility to work various shifts, including evenings, weekends, and public holidays Willingness to learn and master multiple roles within the restaurant Passion for food and interest in our cuisine is a plus Knowledge of food safety and hygiene practices (training will be provided) Ability to follow instructions and adhere to company policies Positive attitude and enthusiasm for delivering exceptional guest experiences No prior experience required – we offer comprehensive training to set you up for success Additional Information We offer: Full Training Uniform Crew Discounts. Development and Growth. Flexible Hours Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Guzman y Gomez Mexican Kitchen team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing customer service Taking orders Preparing food Key Strengths Customer service skills Attention to detail Teamwork and communication skills Basic maths skills ️ Food safety knowledge Passion for food A Final Note: This is a role with Guzman y Gomez Mexican Kitchen not with Hatch.
