This is a Gaming Manager - Coolum Beach Hotel role with Endeavour Group based in QLD, AU Endeavour Group Role Seniority - mid level More about the Gaming Manager - Coolum Beach Hotel role at Endeavour Group About The Role Gaming Manager | Coolum Beach Hotel Are you a gaming specialist ready to take the reins of one of the Sunshine Coast's premier rooms? The Coolum Beach Hotel is looking for a high-performing Gaming Manager who has the experience and the drive to lead a massive, high-volume operation. This is a big room that requires a big personality. We need a leader who understands the mechanics of a successful gaming lounge, from machine performance and impeccable floor presentation to building genuine, long-term rapport with our local regulars. If you are a gaming pro who thrives in a fast-paced coastal environment and takes pride in running a "best-in-class" room, this is your next move. A Day In The Life Of a Gaming Manager Know the regulars by name and make them feel right at home Work closely with the Publican to keep the room running smoothly, safely, and within all the rules Share your gaming know-how and help your team be the best in the biz Bring the good vibes, great service, and friendly smiles every shift Inherent Requirements This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently. About You You’ve been in the gaming room world for a while, as an attendant, supervisor, or manager You’ve learned from great managers and are ready to step up You’ve got the confidence, pride, and people skills to be the face of the gaming room You understand compliance and safe gaming inside out You’ve got a current RSA and RSG/RCG as per state requirements If you’re all about great service, happy players, and running a top-notch gaming room – we’d love to chat. The benefits are good too! Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process. WeAreTogetherCreators ComeAsYouAre DreamBig FeelTheEnergy LeaveYourMark ALH EndeavourGroup Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Endeavour Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Building relationships Collaborating with management Training and mentoring Key Strengths Gaming management experience People skills Knowledge of compliance Customer service expertise Team leadership Physical fitness A Final Note: This is a role with Endeavour Group not with Hatch.
