Position: General Manager of People and Culture – NSW Location: Macquarie Park, Sydney NSW Employment Type: Full-Time Join the ISS Pacific Leadership team to contribute to the strategic management of our New South Wales operations. ISS is a global organisation that connects people and places to make the world work better. We are proud to foster an inclusive culture where you can be yourself and grow - A Place to Be You. About the Role: Reporting to the Director of People & Culture (Australia & New Zealand), you will lead state-wide People & Culture strategy across NSW, partnering closely with operational and key account leaders to lift capability, strengthen engagement, manage risk, and deliver a consistent, purpose-led culture. Key Responsibilities: Act as a trusted advisor to senior leaders, coaching and enabling strong people leadership. Lead and support operational leaders in complex ER/IR matters. Partner with leaders across key accounts to strengthen culture, engagement, and workforce capability. Ensure compliance with ISS standards and promote a purpose-driven, inclusive workplace. Partner with P&C Centre of Excellence to deliver People programs across NSW including talent, workplace experience and learning and development. Cultivate strong stakeholder relationships. Use people metrics and data to shape actions and outcomes with leaders. What you’ll bring: Senior HR leadership experience in a large, complex, operational environment. Strong knowledge of Australian employment law and proven IR/union consultation capability. Demonstrated ability to lead through complexity: structured decision-making, confident stakeholder influence, and calm judgement under pressure. Strong investigation capability — thorough, objective and evidence-based. Excellent communication and relationship-building across internal and external stakeholders. High interpersonal, influencing, and customer service skills. Why join us A high-trust leadership role with genuine influence across NSW. Access to internal career pathways and learning programs. Work with a values-led organisation committed to inclusion and belonging. Opportunity to grow within a global organisation. Inclusive workplace promoting diversity and equal opportunities. Flexible work arrangements supporting work-life balance. How to Apply: Click on the 'apply' link and complete the online application. Our Commitment: ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA communities. We are committed to fair pay and a safe working environment. Learn more about ISS in Australia and New Zealand on our website. Please note: No agency applications are accepted
