We are currently seeking detail-oriented Customer Support & Administration Consultants for a 2-month contract based in Melbourne CBD. Candidates on a Working Holiday Visa are encouraged to apply. This is a fantastic opportunity to step into a fast-paced, supportive team environment, with a strong focus on customer service and administrative support. The Role You will be responsible for supporting a busy team with a mix of customer enquiries and administrative tasks, including: Handling inbound customer enquiries Assisting with general processing and account updates Supporting with requotes and customer follow-ups Maintaining accurate records across internal systems Providing day-to-day administrative support to the wider team This role is process-driven, with a strong focus on attention to detail and delivering a positive customer experience. About You Previous experience in customer service, contact centre, or administration Strong communication skills and confidence handling customer enquiries High attention to detail and strong organisational skills Ability to manage a busy workload and multitask effectively Available to start immediately What’s in it for you? $38 per hour super Monday to Friday, standard business hours Melbourne CBD location with hybrid flexibility Supportive and collaborative team environment Opportunity to gain experience within a well-established organisation Potential for contract extension If you have strong customer service and administrative skills and are keen on the above opportunity, please APPLY NOW! If you have any questions, please email laurenc@smaart.com.au
