Employment Consultant - IEA Full time position - based in Ryde. At Sureway, we believe everyone deserves the opportunity to find meaningful work. For over 30 years, we’ve supported individuals across Australia to build confidence, develop skills, and achieve their employment goals. As an Employment Consultant within the Inclusive Employment Australia program, you’ll support people with disability on their journey into sustainable employment. This is a role where your organisation, communication skills, and drive to help others will have a real and lasting impact. About the Role In this role, you’ll work closely with participants and employers to create positive employment outcomes. Your day-to-day may include: Getting to know participants and supporting them with a personalised, people-first approach Using your customer service skills to build strong relationships with participants, employers, and local organisations Helping participants build confidence and job readiness through referrals, training, and support services Promoting participants’ strengths and matching them with suitable job opportunities Supporting participants once they’re employed to help them succeed long-term Maintaining accurate records and working within guidelines and compliance requirements Engaging with your local community to build connections and create opportunities We are looking for individuals who are: People-focused – You genuinely care about helping others succeed and enjoy working with a diverse range of individuals Great communicators – You bring strong customer service or admin experience and know how to build trust and rapport Organised and detail-oriented – You’re confident managing tasks, updating systems, and following processes Positive and motivated – You bring energy, resilience, and a solutions-focused mindset Adaptable problem-solvers – You can think creatively and support people to overcome barriers Comfortable with technology – You’re confident using computers and learning new systems Benefits At Sureway, we believe in offering more than just a job. We provide growth, support, and rewards that help you thrive both professionally and personally. We pay above award rates – because your time and talent are worth more Performance bonus scheme based on meeting benchmarks Birthday leave – celebrate your special day with a paid day off every year Additional leave – enjoy an extra week off each year after 3 years of service Ongoing learning and development – access programs & study assistance to grow your skills and career Recognition that means something – be celebrated through monthly awards and our annual team awards program Organisation Details Sureway leads the industry in Employment Services for cohorts including mainstream, people with disability, parents, youth and mature aged Australians. We also deliver training and health supports to enable people to improve their quality of life. Sureway deliver innovative programs to job seekers, employers, participants and learners across ACT, NSW, QLD, SA, VIC, and WA. Our growing suite of services assists people to achieve their goals and aspirations in life. This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence with reliable transport. Submit a cover letter and current resume as soon as possible. Applications are being considered as they are submitted. We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, LGBTIQA communities, and those from culturally and linguistically diverse backgrounds
